Over the years, robots have made huge strides in the mobile transport space as well as warehouse automation. However, mobile manipulation robots operating around people in semi-structured environments are still few and far between. Diligent Robotics is pushing the boundaries of socially-aware mobile manipulation by deploying robots into hospitals. This talk will cover the challenges of a startup putting Moxi, a socially-aware mobile manipulation platform, into a semi-structured environment with people (i.e. hospitals). It will include lessons learned and key takeaways as well as insights into healthcare automation given the rise of COVID-19 and the impact of labor shortages.